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User Agreement and Privacy Policy ：

Copyright/Trademark Information 
pingtec.com is a registered trademark of pingtec.com, Inc. This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 2002-2006 pingtec.com, Inc. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of pingtec.com, Inc. or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Order Acceptance Policy 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. pingtec.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. pingtec.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $1,000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. pingtec.com is a reseller to end user customers and does not accept orders from computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by pingtec.com.

Typographical Errors 
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, pingtec.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. pingtec.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, pingtec.com shall immediately issue a credit to your credit card account in the amount of the charge.

Return policy and limited guarantee against defects 
Every third party product you buy from pingtec.com is backed first by the product manufacturer's warranty. pingtec.com's 30 day limited warranty against defects, may also apply. pingtec.com's 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacturer or pingtec.com. Leased merchandise is not eligible for this warranty. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only according to pingtec.com's limited 30 day warranty described above. Hardware confirmed as defective by the product manufacturer or pingtec.com will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only. After 30 days the product manufacturer warranty is the only warranty in effect. Terms and conditions may vary by product or manufacturer. pingtec.com will assist customers whenever possible in gaining satisfaction with product manufacturers. Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an RA number issued by pingtec.com or when the product manufactures or distributors return policies supersede ours.

pingtec.com's Price Guarantee 
At point of sale we will match any national advertised printed mass circulation prices on the same in-stock items/offers. Just show us the published price, and we'll match it with a pingtec.com credit good for anything else we sell Vendor below-cost or special price promos excluded. Due to fluctuation in the industry, prices on CPU, memory products or bundles including CPU and memory are subject to change and we cannot offer price protection on these items in the event prices rise or fall.

Regarding Bundles 
Bundled items are included while supplies last. Items of similar or greater value may be substituted.

Rebate Coupons 
Rebate coupon redemptions are limited to ONE PER ADDRESS only, unless otherwise noted.

Warranty Limitations 
There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.

Limitation of Liability 
In no event shall pingtec.com or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

PROCESSING TIME
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment.

Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.
If the item(s) on your order are in-stock, we will ship them as soon as possible or from one of our Distribution Warehouses. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse.
Note: Saturday & Sunday deliveries are not available.

TOTAL TIME FOR DELIVERY
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 5 days to 20 days for in-stock items.

SHIPPING AND HANDLING RATES
Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify (ground, air or overnight). Shipping and handling charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us.

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